Umbra Restaurant we respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect,use, store, and protect your information when you visit our website or interact with our services. This policy complies with the General Data Protection Regulation (GDPR) and applicable German data protection laws.
2. Personal Data We Collect We may collect and process the following personal data:
a. Information You Provide
Name
Email address
Phone number
Reservation details (date, time, number of guests)
Messages or inquiries submitted through forms
b. Automatically Collected Data When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited and time spent
Referring URLs
This data is collected via cookies and analytics tools.
3. Purpose of Data Processing We process your personal data for the following purposes:
Managing restaurant reservations
Responding to inquiries and requests
Improving website performance and user experience
Analyzing website traffic and behavior
Marketing and advertising performance measurement
Legal and security purposes
4. Legal Basis for Processing We process your data based on one or more of the following legal grounds:
Consent (Article 6(1)(a) GDPR)
Contractual necessity (Article 6(1)(b) GDPR)
Legal obligation (Article 6(1)(c) GDPR)
Legitimate interest (Article 6(1)(f) GDPR), such as website optimization and security
5. Reservations via Third-Party Services (Zenchef) Online reservations are handled through Zenchef, a third-party reservation system. When making a reservation, your data is processed according to Zenchef’s own privacy policy.We recommend reviewing Zenchef’s privacy policy for more information about how your data is handled by them.
6. Analytics and Tracking Tools We use the following tools to understand website usage and improve our services:
Google Analytics 4 (GA4)
Google Tag Manager
Google Ads Conversion Tracking
These tools may collect anonymized or pseudonymized data such as:
Pages visited
Interaction events
Approximate location
Device and browser information
IP anonymization is enabled where applicable.
7. Cookies Our website uses cookies to:
Ensure proper website functionality
Analyze traffic and performance
Improve user experience
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality. A cookie consent banner may be displayed where required bylaw.
8. Data Storage and Security We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. Your data is stored only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Data Sharing We do not sell your personal data. We may share data with:
Service providers (e.g., hosting, analytics, reservation tools)
Legal authorities when required by law
All third parties are contractually obligated to protect your data.
10. International Data Transfers Some service providers (e.g., Google) may process data outside the European Union. In such cases, appropriate safeguards such as Standard Contractual Clauses(SCCs) are applied.
12. Right to Lodge a Complaint If you believe your data is being processed unlawfully, you have the right to lodge a complaint with your local data protection authority in Germany.
13. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
14. Contact Us If you have any questions about this Privacy Policy or how we handle your data, please contact us: Email:mail@umbra.restaurant Phone:+49 69 40 56 22 23
